This privacy notice explains how Paws & Claws Studio handles personal data when you use the website, send an inquiry, or request grooming information. It is written for our appointment-based pet grooming studio in Brazil and covers the data we actually collect and use.
This introduction summarizes the subjects addressed in the policy and points to related internal guidance.
When you contact Paws & Claws Studio, we may process your name, email address, phone number if you choose to provide it, your message, the pet details you include, and the grooming service you request. We also process limited technical data such as server request metadata and browser or device information needed to keep the site working and secure.
We receive data from contact form submissions, email, phone calls, and any postal correspondence you send. Technical data is generated automatically when you visit the website or submit a form.
The site uses essential cookies to support basic operation and cookies that store privacy choices. We do not confirm analytics or marketing cookies as active on this website.
We use essential cookies for basic site operation and cookies that remember privacy preferences. Because tracking is not enabled, we do not state any active analytics or advertising cookie use. You can usually block or remove cookies in your browser, but some site functions may not work as intended if essential cookies are disabled.
Data processing overview
This section outlines the primary purposes for processing personal data, the categories of recipients involved in service delivery, and the legal context that may govern disclosure.
We process personal data to respond to inquiries, arrange appointments, provide contact form responses, support website security, and deliver the technical functions needed for the site to operate. We also use limited information to manage grooming-related communication and, where you opt in, repeat-visit reminders.
We may use service providers that help with website delivery, form handling, technical maintenance, or communication support. They may process data only for those limited tasks and are expected to handle it appropriately.
We may share personal data if we must comply with a legal obligation, respond to a lawful request, protect our rights, or address a serious safety or security issue. We do not sell personal data.
Depending on the situation, you may ask to access, correct, update, or delete personal data, or to object to certain processing. Some requests may be limited where we must keep information for legal, security, or operational reasons.
To make a privacy request, use one of the contact methods listed in this policy and describe what you want us to do. We may ask for enough information to verify your identity and understand the request before we act on it.
Inquiry records are kept for the time needed to respond, manage the service relationship, and meet practical recordkeeping or legal needs. Technical logs are kept for a limited period for security and delivery purposes, then removed or anonymized when they are no longer needed.
If we make material changes, we will update this page and may use reasonable notice where appropriate. The version posted on the website is the current policy.
